We aim to achieve a 5 stars rating for each and every transaction. 1. Please confirm receipt of products if the items you received , and if the goods was damaged please contact us immediately. send the photo to us that we can check and give you best solution . 2. We only guarantee Delivery in time but we couldn't control the express delivery time. Our related sales person will be responsible to send the AWB for the delivered goods in the next workday. you can check the AWB in the website which we send to you. For the AWB you also can call to the local branch of the express company in your company. Feedback 1.- As your feedback is very important to our development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. please remember give us five stars, as our reward! 2.If you don't satisfied the items, please contact us before leaving negative feedback, we can give you best solution,We will service to you satisfactio