First of all, thank you for your attention and love. We will sincerely provide you with high quality and affordable products and services, hoping to bring you a satisfied and happy online shopping experience.

In order to avoid unnecessary trouble and misunderstanding in the process of purchasing lamps, please read and understand our product sales rules carefully before purchasing. If you have any questions, please feel free to contact our customer service, customer service will be very patient, detailed answer for you.

Photo shooting

The pictures of the lamps and lanterns are taken in kind. Due to the different photographic equipment, technology, angle, light and computer display, some color difference may be caused. Please do not accept the problem of color difference Pro careful purchase, such as trading disputes can not be used as a reason for return, please understand

delivery time

The buyer will deliver the goods within 48 hours after the payment. Special circumstances (legal holidays / customized / hot products out of stock, etc.) will lead to delayed delivery. Therefore, please consult our sales staff before shooting to see if the product is available, so as not to delay your decoration period. thank you

Replacement of damaged goods

Although the packing of our products is strong, due toDue to delivery to a third partyLong distance transportation and distribution,So there are certain risks,The extrusion of lamps is inevitable, especially the lampshade of glass products. If you find the lampshade or accessories damaged when you receive the goods, please contact us immediately and provide the photos of the damaged accessories, and we will send the good accessories to you by express.

We will be responsible for our services and productsWe will give you a satisfactory answer to any reasonable problem. If there is a problem, we are willing to solve it.

All problems, if each other more calm, frank and tolerant, try to transpose thinking, I believe any problem will be solved.

Freight description

The buyer can pay in advance or by drawingpay in advanceAfter the buyer and the seller confirm the postage, the buyer first pays the postage to our factory, which will collect the postage and pay it to the express company B:WithdrawalWhen the goods are delivered, the buyer pays the express company directly

Payment method   Alipay trading is strongly recommended. Rest assured that users who are unable to use Alipay can contact our bank's remittance.

Transport instructions   Generally, there are two ways of delivery:Logistics, express

A:The advantage of logistics is that the freight is cheap, but the disadvantage is that the time is a little slower and you have to go to the freight yard to pick up the goods;After the arrival of the logistics goods, the buyer will be informed by phone. Please ask for the delivery address and telephone number, and then take the receiver's ID card to pick up the goods.

B:The advantage of express delivery is fast transportation and door-to-door delivery, the disadvantage is that the freight is relatively expensive. So if the delivery is not urgent, it is generally recommended to send logistics.The principle of express delivery is door-to-door (e.g. within the scope of delivery)

after-sales service    Our commitment: 3One year warranty. From the date of purchase, if the product has electrical failure under normal use, it can get three-year warranty service (except for light source), and the scope of warranty is limited to repair or replacement of defective parts

Warranty service is not available under the following circumstances: A.Damage caused by improper use and installation of power supply; B.Damage caused by wrong use or improper repair or modification. C.Damage caused by wrong or negligent use of improper accessories. d.Damage caused by other accidents

Lamp installation   reminder:The lamps and lanterns of our factory are all attached with the finished product effect drawing. The lamps and lanterns belong to electrical products. In order to ensure safety,Please hire professional electrician to guide the installation of lamps and lanterns!!!